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FaceMe AI Privacy Policy

Effective Date: November 20, 2025

Welcome to FaceMe AI ("We", "Us", "Our", "App", "Application" or "Website"). FaceMe AI is an AI-powered online photo and video generator designed to create AI-generated content ("Services"). We prioritize your privacy and are dedicated to protecting and respecting your personal data.

We use your Personal Data to provide and improve the Service. If you use the Website or the App, you agree that the collected information will be used according to this Privacy Policy.

1. Information We May Collect

1.1 Personal Data

When you download, access, and use the Application or website, we may collect personal information, including but not limited to:

  • Email address
  • Google login information (such as the email and basic profile data provided by Google during third-party sign-in)
  • Usage data
  • Web Cookies

1.2 Tracking Technologies and Cookies

We use cookies and similar tracking tools to understand how people use our Service and improve your experience. These tools may include small files like cookies, as well as technologies such as tags and scripts that help us analyze performance and usage.

Cookies are small files stored on your device. You can choose to block cookies or get notified when your browser sets one. However, if you disable cookies, some features of our Service may not work properly.

When you use the App, we may also use mobile analytics tools to collect information about how the App performs and how you interact with it. This helps us fix issues, improve features, and offer a better overall experience.

1.3 Permissions and Device Features in the App

Depending on the features you use in the App, we may ask for access to certain functions on your device:

  • Camera and Photos: Needed for creating videos or analyzing images.
  • Videos: Needed for extending videos.
  • Push Notifications: Used to send updates, new features, or important service messages.

You can change or turn off these permissions anytime in your device settings. Please note that if you disable certain permissions, some features in the App may not work properly.

2. Usage of Your Personal Data

2.1 Rights and Ownership

We retain all rights, title, and interest (including intellectual property rights) in and to the Application and the technology, systems, and software used to provide it. You retain all intellectual property rights to the materials you upload and the content you create through the Application.

2.2 Utilization of Information

We use your information, excluding photos and facial features, to:

  • Provide you with the Application and its content, and any other information, products, or services you request.
  • Fulfill any other purpose for which you provide the information.
  • Fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Notify you about Application updates and changes to any products or services we offer.

2.3 Usage and Device Information

The usage and device information we collect helps us improve our Application and deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Application according to your individual interests.
  • Speed up your searches.
  • Recognize you when you use the Application without registration.

If we decide to change the purposes of processing specified above, we will inform you of such changes and ask for your separate consent if required by the laws of the Hong Kong Special Administrative Region (HKSAR).

3. Third-Party Information Collection

3.1 Third-Party Data Collection

When you use the Application, certain third parties may use automatic information collection technologies to collect information about you or your device. Third parties that we use to collect data regarding Application users include:

  • Firebase Crashlytics (https://firebase.google.com): Helps track, prioritize, and fix Application stability issues.

These third parties may use tracking technologies to collect information about you when using this Application.

3.2 Third-Party Control

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

4. Data Retention and Transfer

4.1 Data Storage

Created content will be stored for 7 days (24 hours a day), while the photos, GIFs, or videos you directly upload for face-editing will be stored on a remote server in Hong Kong and exclusively during your use of the Services. This retention makes it convenient for you to quickly access the created content if you close and reopen the Application during the processing and for your repeated use of the Services.

4.2 Data Location

The Application is maintained in the Hong Kong Special Administrative Region ("HKSAR"), and data stored in the HKSAR may be subject to lawful requests by local courts or law enforcement authorities. Any information you provide via the Application may be stored, processed, transferred between, and accessed from the HKSAR and other districts or countries, which may not guarantee the same level of protection as the one in which you reside. You explicitly consent and agree to such transfer, storage, and/or processing of your information outside the district or country in which you reside.

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide without restriction under these circumstances:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Application users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.

6. Managing or Deleting Your Information

6.1 Access and Portability

You have the right to access the personal data we hold about you and request a copy of it in a format that is easy to download and use.

6.2 Correction of Your Information

You may request that we correct any inaccurate or incomplete personal data we hold about you.

6.3 Withdrawal of Consent

You may withdraw your consent for us to collect or process your personal data at any time by contacting us. Your withdrawal will not affect the lawfulness of any processing carried out before the withdrawal. After we receive your request, we will stop processing your personal data unless required by law.

6.4 Sharing Content

You may share the content you create in the App—such as photos, or videos ("User Content")—on social media or other websites. Please note that we cannot control what third parties do with your User Content after you share it. We cannot guarantee that it will not be viewed or used by unauthorized persons. Sharing User Content is at your own risk.

6.5 Deleting Data

You may delete your data at any time. If you delete your account, all data associated with it will be deleted. You can delete your account at account settings.

7. Children's Policy

The Application is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18 (this age may vary due to local regulatory requirements). If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

8. Changes to Our Privacy Policy

We may update our privacy policy from time to time to provide our services properly and comply with applicable laws. Additional notifications will be displayed or otherwise communicated to you. Please periodically visit this privacy policy page to check for any changes. If, within a reasonable time after notification of updates, you continue to use the Services, it will be considered as having accepted all the amendments made, unless there is an obligation imposed on the Application by applicable law to obtain your explicit consent to the amendments.

9. How to Contact Us

If you have questions about this privacy policy, please feel free to contact us.

  • Company name: HAOAPP HONG KONG LIMITED
  • Company address: ROOM 413, 4/F, LUCKY CENTRE, 165-171 WAN CHAI ROAD, WAN CHAI, HK
  • Registration Number: 77582601